Frequently Asked Questions

Placing an order is simple! Browse our categories, select the gadget you like, and click “Add to Cart”. Once you are done shopping, go to your cart and click “Checkout”. Fill in your delivery details, select “Cash on Delivery” or “Bank Transfer”, and confirm your order.

No, you can place an order as a Guest. However, we recommend creating an account so you can track your order history and save your address for faster checkout next time.

You will receive an automated email confirmation immediately. Additionally, for Cash on Delivery orders, our team might contact you via WhatsApp or Phone Call to verify your address before dispatching the parcel.

Yes, you can cancel your order before it has been dispatched from our warehouse. Please contact us immediately on WhatsApp (+92 302 2959899) with your Order ID. Once the tracking number is generated, the order cannot be canceled.

We charge a flat rate of Rs. 150 for Karachi and Rs. 200 – Rs. 250 for all other cities in Pakistan. We also offer FREE Delivery on orders above Rs. 3,500.

Delivery times depend on your location:

• Karachi: 2-3 working days.
• Major Cities (Lahore, Islamabad, etc.): 3-4 working days.
• Remote Areas: 4-6 working days.

We partner with reliable courier services including Leopards Courier, TCS, Trax, and M&P to ensure your parcel reaches you safely.

Unfortunately, most courier companies in Pakistan do not allow customers to open the parcel before handing over the cash. However, we offer a 14-Day Return Policy. If you face any issue after opening the parcel, simply contact us and we will resolve it.

We accept:

• Cash on Delivery (COD) – Pay when you receive the parcel.
• Bank Transfer (Meezan Bank, HBL, etc.).
• JazzCash / Easypaisa.

Our prices are fixed and non-negotiable. We already offer competitive pricing compared to the market. However, look out for our seasonal sales and discount codes!

Don’t worry! Please take a picture or video of the damaged item and send it to our WhatsApp (+92 302 2959899) within 24 hours of delivery. We will arrange a free replacement for you.

Visit our Refund Policy page for detailed steps. Generally, you need to contact our support, pack the item securely, and send it to our Karachi address.

For returned items, we process refunds via Bank Transfer, JazzCash, or Easypaisa. We do not send cash via courier.

Yes, we try our best to use original product photography or high-quality representations. What you see is 99% what you get. Slight color variations may occur due to screen brightness.

Yes, we have an outlet at A63/7, Dehli Colony, Clifton, Karachi, Pakistan.. You are welcome to visit us during working hours (12 PM – 9 PM).